Send the request
Email us from the address associated with your account and use the subject "Delete my TrustDots account."
Account support
Delete your TrustDots account.
You can request deletion of your TrustDots account and related personal information by emailing our support team. We use the information you provide only to find the account, verify ownership, and process the deletion request.
Verify ownership
Include the email address, phone number, or username connected to the TrustDots account.
Processing time
We aim to complete verified deletion requests within 30 days and will reply if we need more information.
04 Deletion details
Clear enough for review. Simple enough for users.
What to include
- Your full name and the email address or phone number used with TrustDots.
- A clear statement that you want your TrustDots account deleted.
- Any additional information that helps us find your account, such as a username or recent sign-in method.
What we delete
After verification, we delete or de-identify account information tied to your TrustDots profile, including contact details and account authentication records that are no longer needed to provide the service.
We may retain limited records when required for security, fraud prevention, legal compliance, dispute resolution, or legitimate business recordkeeping.
Contacthello@trustdots.com